WorkflowMC Service Advisor
Needs you
Across the board
Who's on what
Customer bookings
Everything's logged
Live pipeline
Registry · current + past
| ID | Project | Source | Stage | Priority | Progress | Cost | Lead | Due |
|---|
Service Desk bot
Custom orders auto-route into Pending on the Workflow board — they show here linked to their project. Support tickets are handled in Discord.
Shared deadlines
Money & insight
Received by department
Team workload
Owed vs paid
Development network
Advertise open work to the dev network
Awaiting a decision
Open for claims
In production
Access & limits
Tier sets each developer's active‑project limit — New 1 · Established 2 · Senior 3 · Legacy 3 (+priority window). Changes save on the spot.
Service records · all tickets
Full logged history of every ticket — messages, images, edits and deletions. Logging is forward-only (starts once live).
Your assigned work
Control room
Owners, members & team
Owners have full control. Add anyone else by their Discord ID and tick exactly what they can do — no Discord role needed.
Everyone with access, pulled live from Discord, with their open workload.
Custom orders
What customers are asked when they place a custom order (feeds the priced workflow board). Up to 5 questions.
Support desk
Questions for the non-custom departments (product, orders, business, community). Separate from custom orders.
Business rules, money & messages